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Frequently Asked Questions
Q1: What is the typical delivery cycle for these vehicles?
A1: For stock models, delivery takes 20-60 days (including 3-7 days preparation + shipping). Custom ordered models typically require an additional 30 working days for production.
Q2: How are the vehicles protected during sea transportation?
A2: We use whole-container transportation where possible. Vehicles are fixed with professional brackets and protected by film to prevent collision and corrosion during transit.
Q3: Do you provide customization for specific operational needs?
A3: Yes, we offer scenario-based customization including adding specialized cargo boxes, reinforcing the chassis, or optimizing energy-saving systems to suit your specific requirements.
Q4: What payment methods are accepted for international orders?
A4: Regular options include T/T (Telegraphic Transfer) in advance and Letter of Credit (L/C). Credit sales may be available for established long-term partners upon application.
Q5: Is a quality warranty provided for used or stock vehicles?
A5: Yes, we typically provide a 3-12 month warranty on core components including the engine, gearbox, and chassis, ensuring your procurement interests are protected.
Q6: What documents are provided for customs clearance at the destination?
A6: We provide a complete set of documents including the Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, and Vehicle Compliance Certificate.
C-Max Tire
